Cookie Policy
Last updated: 19 February 2026 · Effective immediately
This Cookie Policy explains how Connect Hosting Ltd ("we", "us", "our") uses cookies and similar technologies on our website and platform. It should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences, keep you logged in, and understand how you use the service. "Similar technologies" includes local storage, session storage, and fingerprinting techniques (we do not use fingerprinting).
2. Cookies We Use
2.1 Strictly Necessary (Always Active)
These cookies are essential for the website to function. They cannot be disabled. Without them, services like login, checkout, and server management would not work.
| Cookie | Purpose | Duration |
|---|---|---|
| next-auth.session-token | Keeps you logged in to your account | 30 days |
| next-auth.csrf-token | Prevents cross-site request forgery attacks | Session |
| next-auth.callback-url | Redirects you back to the right page after login | Session |
| cookie-consent | Remembers your cookie preferences | 1 year |
| billing-currency | Stores your selected display currency | 1 year |
2.2 Functional
These cookies remember your choices and preferences to provide a better experience. They are set only with your consent.
| Cookie | Purpose | Duration |
|---|---|---|
| theme | Remembers dark/light mode preference | 1 year |
| server-view-pref | Remembers your preferred server dashboard layout | 1 year |
2.3 Analytics (Consent Required)
We may use analytics cookies to understand how visitors use our site, which pages are most popular, and where users drop off. This helps us improve the platform. Data is aggregated and does not identify you personally.
| Provider | Purpose | More Info |
|---|---|---|
| Sentry | Error tracking and performance monitoring | sentry.io/privacy |
2.4 Third-Party / Payment Cookies
When you use our checkout, our payment providers (Stripe and PayPal) may set their own cookies to process your payment securely and prevent fraud. These are controlled by the respective providers:
If you use our Cloudflare-protected pages, Cloudflare may set cookies for bot protection and performance. See Cloudflare's Privacy Policy.
3. Managing Cookies
3.1 Cookie Consent Banner
When you first visit our site, a cookie consent banner lets you accept or decline non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in our footer.
3.2 Browser Settings
Most browsers let you block or delete cookies. Note that blocking essential cookies will prevent our site from working properly. Common browser cookie settings:
4. Local Storage
In addition to cookies, we use browser local storage for:
- Caching UI state (sidebar collapsed, selected filters) to improve performance
- Storing checkout draft data so you don't lose progress if you navigate away
Local storage data stays on your device and is not transmitted to our servers. You can clear it via your browser's developer tools or by clearing site data.
5. Do Not Track
Some browsers send a "Do Not Track" (DNT) signal. We currently do not respond to DNT signals as there is no industry-standard implementation. We respect your cookie consent preferences instead.
6. Changes to This Policy
We may update this Cookie Policy as we add new features or third-party integrations. Changes will be reflected in the "last updated" date above. Material changes will be communicated via our cookie consent banner.
7. Contact
For questions about our use of cookies:
- Email: support@connecthosting.net
- Privacy Policy: connecthosting.net/privacy